Legal Documentation

Privacy Policy

Version 2026-07. This page describes the current data handling model for the XCoin Brokers website and client portal.

Data We Collect

We may collect registration details, contact details, login and security records, profile settings, KYC and suitability information, account preferences, demo trading activity, deposit requests, ledger records, support messages, audit logs, device information, and technical diagnostics.

How We Use Data

Data is used to operate the website and client portal, authenticate users, support security controls, process verification workflows, maintain audit logs, manage demo trading and paper copy-trading workflows, review deposit requests, provide support, and prepare for approved broker integrations.

Compliance and Security

KYC, suitability, sanctions, PEP, risk-disclosure, ledger, and support records may be processed to satisfy legal, compliance, anti-fraud, operational, and security requirements. Admin and support actions are logged for accountability.

Sharing

Data may be shared with service providers, compliance providers, payment providers, communication providers, infrastructure providers, professional advisers, regulators, law enforcement, or courts where permitted or required. Live broker, payment, and crypto integrations remain subject to final approval.

Retention and Rights

Records are retained for operational, security, legal, compliance, audit, and dispute-resolution purposes. Privacy rights vary by jurisdiction and may include access, correction, deletion, restriction, objection, or portability where legally available.

Contact

Privacy and support requests can be sent to [email protected].